Why Do I Need to Make an Appointment to Shop for my Wedding Dress?

by | Oct 31, 2023 | Bridal

Shopping for a wedding gown is a once-in-a lifetime experience.  Many brides have been dreaming about this day since childhood.  A day as extraordinary as finding your wedding dress is obviously not a typical shopping excursion!  Therefore, premier bridal boutiques want to provide exceptional service for everyone who enters their doors. A professional consultant is needed to assist customers with carrying and trying on these designer dresses.  Preserving the original detailing, beauty and integrity of exclusive gowns requires meticulous precision; therefore customer handling should be minimized. Additionally, most designers offer custom options including color and lining changes, sleeves, neckline raising, and length. Wedding stylists are trained in the variations available, the cost and time frame required for delivery. As a result, appointments are highly suggested to ensure a knowledgeable consultant, a fitting room, and adequate space to accommodate the bride and her entourage comfortably is available. It’s very common for bridal appointments to be made weeks or months in advance.  Bridal Boutiques staff in response to scheduled appointments and although the shop may look empty, there is usually an excited bride in the fitting room or on her way over for her appointment.

No small business wants to turn brides away! We want to make everyone feel welcome! But, the shop must be fair and give priority to the bride who planned in advance and made an appointment rather than work with someone who happened to drop-in unannounced.  Bridal shops are faced with this dilemma every time someone walks in to look around. Staffing levels and fitting room availability dictates how many brides a shop can service properly. When a shop employee tells you they are busy, but the boutique looks quiet, please do not feel slighted. The staff simply wants to provide you with superior service and individualized attention to make your once-in-a lifetime experience memorable. Ultimately, the boutique wants you to enjoy your time and hopefully find your dream dress!  

Some brides are still surprised that appointments are needed when gown shopping. We frequently hear, “Oh, I only want to stop in and take a look around?”  But, bridal gown shopping is personal and deserves privacy. It’s unlike any other type of experience!  Every bride deserves phenomenal service and you can be assured of undivided attention if you call ahead! 

“Remember that same day appointments are frequently available if you simply call first,” adds Kathryn Trocki, Owner of Kathryn’s Bridal.  

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